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Privacy Policy

Last updated: September 2026

1. Information We Collect

When you use Etaxpay.in, we collect information you provide directly to us, including:

  • Vehicle registration number and details
  • Name, phone number, and email address
  • State and tax-related information required to process your payment
  • Payment confirmation details (we do not store card or bank numbers)

2. How We Use Your Information

  • To process your road tax or insurance payment
  • To send you payment confirmation via WhatsApp or SMS
  • To respond to your queries and provide customer support
  • To improve our services and platform

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Payment gateway providers to process your transaction
  • Insurance companies when you apply for a policy
  • Government authorities if legally required

4. Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption on all pages, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use session cookies to maintain your login state and to improve your browsing experience. We do not use cookies for advertising or cross-site tracking.

6. Data Retention

We retain your transaction records for a minimum of 3 years to comply with applicable financial regulations. You may contact us to request deletion of non-required personal data.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by posting a notice on our platform.

9. Contact

For privacy-related queries, contact us at: